One listener asked us how to go about transitioning out of her massage practice after 14 years. This question may come up for other listeners so we discussed it on this episode! Listen in as we review things like client communication, processes and gift certificate logistics during a practice exit.
We hear this question all the time: should I be friends with my massage clients on Facebook? You’ve probably heard the hard-liners preach against it and treat the topic as a black and white issue. However, we don’t think it’s quite that simple. Listen in as we discuss some of the nuances of being Facebook […]
Facebook groups are gaining popularity and can be great ways to engage with potential massage clients. All kind of groups exist for interest such as running, sports and parents. So how do you engage in these groups without coming off as spammy? Let’s discuss this topic in today’s podcast episode.
One listener writes: I stumble with a routine and protocol for first time clients. I feel like I’ll forget a form, forget to tell them about my cancellation policy and lose money, or drop the ball on follow up and lose a potential regular client. How can I get myself more organized, and what are […]
Do you ever encounter negative people in your massage practice? Do you feel like it’s hard to maintain your energy and positive attitude while working with negative clients? Let’s dig into this unique question in today’s episode.
It’s often hard to determine what the right level of conversation is for each client. What if we talk too much or not enough? Should we talk at all during a massage? Let’s discuss in this episode.
We often feel the need to offer discounts and specials during the holidays. But does this de-value our services? Should we feel obligated to do so? Let’s discuss it in this episode.
With everything that’s on your To Do list as a massage therapist, it can feel almost impossible to find the time to focus on marketing and business tasks to grow your business. How do you find the time and more importantly, the discipline, to get it all done? Find out in this episode.
“Networking” can be a scary word to some of us, but it doesn’t have to be intimidating. Is it worth it to join networking groups to market your massage practice? Do groups like BNI and your local chamber make sense? And how do we attend these events without feeling awkward… help! That’s exactly what we […]
Testimonials can add credibility to your profile as a massage therapist. But how do you encourage your clients to give you reviews and testimonials without feeling intrusive? Let’s find out in this episode. Premium Members: Dig deeper with scripts, resources and notes in the accompanying article: What to Say: How Do I Ask For Testimonials?